Order Questions
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We pride ourselves in speedy order handling times as it's one of the reasons our customers love shopping with us! Orders that are placed before 3PM Central Time (Monday-Friday) typically ship the same day. If you need to cancel your order, please give us a call at 713-425-3783 as soon as possible...
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We pride ourselves in speedy order handling times as it's one of the reasons our customers love shopping with us! Orders that are placed before 3PM Central Time (Monday-Friday) typically ship the same day. If you need to modify your order, please contact us as soon as possible. Due to our quick p...
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Is My Payment Information Secure?
Payments made on our website are processed by Shopify Secure Payments. Data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your pu... -
My Item Arrived Damaged or Defective
We’re so sorry to hear your item was damaged upon arrival. We apologize for any inconvenience this may have caused. No worries though, we’ve got you covered! Simply send us a detailed message within 30-days from the time your order shipped to let us know what’s wrong. Once we’ve reviewed your me... -
To check the status of your order, simply click on the Question Mark “?” button on the right-hand corner of our website. Click on the “Find an order” button when prompted, then enter your order number and email address associated with your most recent order to view your order and tracking status ...